JobHackAI Terms of Service

1) Definitions

The following terms have specific meanings throughout these Terms:

• “Service” means the JobHackAI website, applications, APIs, and all related tools and features.
• “User Content” means anything you submit to the Service, including resume text, job descriptions, interview responses, LinkedIn content, and any other inputs.
• “Output” means any content generated by the Service’s AI features in response to your User Content or prompts.
• “Account” means your registered account on the Service, including your login credentials, subscription, settings, and stored data.
• “Plan” means the subscription tier you have selected (e.g., Essential, Pro, Premium), including associated features, usage limits, and pricing.
• “Trial” means the free trial period offered to new users before conversion to a paid Plan.

2) Who We Are

The Service is operated by JobHackAI LLC (“JobHackAI,” “we,” “us,” or “our”).

Contact

• Support: [email protected]
• Privacy Requests: [email protected]
• Legal Notices / Terms / Disputes: [email protected]

3) Acceptance of These Terms

You agree to these Terms by:

• Clickwrap acceptance (recommended): clicking “I Agree,” checking an “I agree to the Terms” box, or completing checkout where the Terms are presented; and/or
• Using the Service after the Terms are made available to you.

4) Eligibility

You must be at least 18 years old (or the age of majority where you live) to use the Service.

5) The Service

JobHackAI provides AI-powered tools for job preparation (for example: resume scoring, resume feedback, interview question generation, resume rewriting, cover letter generation, LinkedIn optimization, and related features).

6) Accounts and Security

You are responsible for your Account, your login credentials, and all activity under your Account.

You must provide accurate information and keep it current.

If you suspect unauthorized access, contact [email protected] promptly.

We may suspend or terminate Accounts for suspected fraud, abuse, or violations of these Terms.

One Account Per Person

Each Account is for a single individual. You may not share your login credentials with others, create multiple Accounts, or allow others to access the Service through your Account. We may suspend or terminate Accounts we reasonably believe are being shared or used by multiple individuals.

7) Plans, Billing, and Subscriptions

a) Subscription Plans

JobHackAI offers paid subscription Plans (for example: Essential, Pro, Premium). Plan features, limits, and pricing are shown on our website/app and may change over time.

b) Trial and Auto-Conversion (3-Day Trial → Essential)

If you start a 3-day Trial, you authorize JobHackAI (through our payment processor) to automatically convert your Trial to Essential ($29/month) when the Trial ends unless you cancel before the Trial ends.

We may send Trial/billing communications, but we do not guarantee a reminder email before billing starts.

Trial limits / abuse prevention: Trials are limited to one per person/household. We may use reasonable measures to prevent Trial abuse (including blocking, throttling, or suspending Accounts suspected of abuse).

c) Recurring Billing Authorization

By starting a Trial or paid subscription, you authorize us (and our payment processor) to charge your payment method on a recurring basis at the then-current rate until you cancel.

d) Managing or Cancelling Your Subscription (Stripe Portal)

You manage billing and cancellation through the Stripe-hosted customer portal, accessible from your JobHackAI Account via the “Manage Subscription” button. Cancellation takes effect at the end of your then-current billing period unless otherwise stated at checkout.

e) Upgrades, Downgrades, and Proration

If you upgrade, the change may take effect immediately and may be prorated. If you downgrade, it may take effect at the end of the current billing cycle, depending on Stripe settings and the Plan rules shown at the time you make the change.

f) Taxes

Prices may not include taxes. You are responsible for applicable taxes unless we state otherwise.

8) Usage Limits and Fair Use

Your use of the Service is subject to the usage limits, feature access, and cooldown periods associated with your Plan, as displayed on our website or within the app.

We reserve the right to modify usage limits at any time. If we reduce limits on your current Plan, changes will take effect at the start of your next billing cycle.

If you exceed your Plan’s usage limits, we may throttle, queue, or temporarily restrict your access to affected features until your limits reset or you upgrade to a higher Plan.

Automated, scripted, or programmatic access to the Service is not permitted unless we have provided a documented API and you are using it in accordance with its terms.

9) Refunds and Credits

All fees are generally non-refundable except where required by law or at our sole discretion. We do not provide credits or prorated refunds for partial periods, unused time, or unused features.

Trial cancellation: If you cancel before the Trial ends, your subscription will not renew and you will not be charged the recurring subscription fee.

10) Chargebacks and Payment Disputes

If you initiate a chargeback or payment dispute, we may suspend your Account while we investigate. We reserve the right to provide Stripe and your bank with relevant Account information, logs, and proof of acceptance/usage to respond to disputes.

11) User Content (Your Inputs)

a) Ownership

You retain ownership of your User Content.

b) License You Grant Us

You grant JobHackAI a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and use your User Content only to provide, maintain, and improve the Service, enforce these Terms, prevent abuse, and comply with law.

c) Your Responsibilities

You represent that:

• you have the rights to submit your User Content;
• your User Content does not violate law or third-party rights (including IP or confidentiality); and
• you will not submit sensitive data you are not authorized to share.

12) AI Output Disclaimer

The Service may generate Output using AI. Output can be inaccurate, incomplete, misleading, or inappropriate.

You agree that:

• Output is for informational and drafting assistance only;
• you are responsible for reviewing, verifying, and editing Output before using it; and
• you will not rely on Output as legal, financial, medical, or professional advice.

No guarantees: JobHackAI does not guarantee that Output will be ATS-compliant, error-free, or successful in any hiring process.

13) AI Data and Training

We do not use your User Content to train our own AI models.

When you use AI-powered features, your inputs may be sent to a third-party AI processing provider (such as OpenAI) to generate the Output you request. We use API-based integrations that, under the provider’s terms, do not use your API-submitted content to train their general-purpose models.

We may use anonymized, aggregated, and de-identified data derived from Service usage to improve the Service, develop new features, and conduct internal analytics. This data cannot reasonably be used to identify you.

14) Acceptable Use

You agree not to:

• reverse engineer, copy, scrape, or attempt to extract prompts, models, or system logic;
• bypass feature locks, usage limits, cooldowns, or Plan enforcement;
• use the Service to harass, discriminate, or generate unlawful content;
• upload malware or attempt to probe or breach security;
• use automated tools, bots, or scripts to access or interact with the Service, except through a documented API we provide; or
• use the Service for high-risk decisions where errors could cause harm.

We can throttle, block, or suspend usage to prevent abuse and protect system stability.

15) Electronic Communications Consent

By creating an Account, you consent to receive electronic communications from JobHackAI, including:

• Trial and subscription billing notifications;
• Service-related announcements (e.g., maintenance, outages, feature changes);
• Account security alerts; and
• Changes to these Terms or the Privacy Policy.

You agree that these electronic communications satisfy any legal requirement that such communications be in writing. You may opt out of promotional or marketing emails at any time using the unsubscribe link, but you cannot opt out of transactional or legal notices while you maintain an Account.

16) Privacy, Data Retention, and Data on Termination

Your use of the Service is also governed by our Privacy Policy and Retention & Deletion Notice, which are incorporated by reference.

You understand that:

• some tool usage may be stored in your in-app History to provide the Service;
• History data (your inputs and AI-generated outputs) is automatically deleted after 90 days;
• you can delete History data sooner using the in-app Clear History / Delete controls; and
• certain records may be retained for billing, tax, security, and fraud prevention purposes.

Data on Cancellation or Termination

If you cancel your subscription, your Account will remain available so you can return and renew later. If your Account has no active subscription and no login or tool activity for 24 consecutive months, we will delete or de-identify personal data associated with the Account, including profile information and stored content.

If you choose to delete your Account, we will remove your personal data in accordance with our Privacy Policy, subject to records we are required or permitted to retain for legal, tax, security, or fraud-prevention purposes.

For full details on data retention timelines and your deletion rights, see our Privacy Policy and Retention & Deletion Notice.

If there is a conflict between these Terms and the Privacy Policy, the Privacy Policy controls for privacy/data handling topics.

17) Intellectual Property

The Service (including software, design, text, graphics, branding, and underlying systems) is owned by JobHackAI and protected by IP laws.

You receive a limited, non-transferable, revocable license to use the Service for your personal, non-commercial use (unless we agree otherwise in writing). You may not copy, distribute, or resell the Service or any portion of it.

18) Copyright and Intellectual Property Complaints

JobHackAI respects the intellectual property rights of others. If you believe that content available through the Service infringes your copyright or other intellectual property rights, you may send a notice to our designated agent:

Email: [email protected]
Subject line: “IP Complaint”

Your notice should include:

• identification of the copyrighted work or IP you claim is infringed;
• identification of the material you claim is infringing and information sufficient for us to locate it;
• your contact information (name, email, mailing address);
• a statement that you have a good faith belief the use is not authorized by the rights owner, its agent, or the law; and
• a statement under penalty of perjury that the information in your notice is accurate and that you are the rights owner or authorized to act on the owner’s behalf.

We will respond to valid notices in accordance with applicable law and may remove or disable access to the allegedly infringing material.

19) Beta and Experimental Features

We may offer features labeled as “Beta,” “Preview,” “Experimental,” or similar designations. These features:

• are provided “as is” without any warranties, including warranties of reliability, accuracy, or availability;
• may be modified, limited, or discontinued at any time without notice;
• may not be covered by customer support; and
• are subject to these Terms.

Your use of Beta features is at your own risk. We are not liable for any issues arising from Beta features, including data loss, Output inaccuracies, or service interruptions.

20) Third-Party Services

The Service may integrate third-party services (for example, payment processing and AI providers). Third-party services are governed by their own terms, and we are not responsible for third-party outages or acts/omissions.

21) Feedback

If you submit feedback or suggestions, you grant JobHackAI the right to use them without restriction or compensation.

22) Suspension and Termination

a) By You

You may stop using the Service at any time. You can cancel subscriptions through the Stripe portal.

b) By Us

We may suspend or terminate your access immediately if you violate these Terms, pose a security risk, or use the Service in a way that could create legal exposure for JobHackAI.

Termination does not eliminate your obligation to pay outstanding fees.

23) Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOBHACKAI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT WILL PRODUCE ANY PARTICULAR RESULT.

24) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

JOBHACKAI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF WE WERE ADVISED OF THE POSSIBILITY.

JOBHACKAI’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (i) THE AMOUNT YOU PAID TO JOBHACKAI FOR THE SERVICE IN THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (ii) $100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

25) Indemnification

You agree to indemnify, defend, and hold harmless JobHackAI and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:

• your User Content;
• your use of the Service; or
• your violation of these Terms or applicable law.

26) Dispute Resolution (Fast Path Before Lawyers)

Before filing a claim, you agree to contact us at [email protected] and provide a brief written description of the dispute. We’ll try to resolve it informally within 30 days.

27) Arbitration and Class Action Waiver

a) Binding Arbitration

Except for (i) small claims court matters and (ii) requests for injunctive relief for misuse of the Service or IP infringement, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration rather than in court.

Arbitration will be administered by AAA (American Arbitration Association) under its Consumer Arbitration Rules, unless the parties agree otherwise. Arbitration may be conducted remotely (video/phone) where permitted.

b) No Class Actions

You and JobHackAI agree that disputes will be brought only in an individual capacity, and not as a class, collective, or representative action.

c) Opt-Out

You may opt out of this arbitration provision within 30 days of first accepting these Terms by emailing [email protected] with: your name, account email, and a clear statement that you are opting out of arbitration.

If you opt out, disputes will be resolved in court as described in Section 28.

28) Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.

If arbitration does not apply, you agree to exclusive jurisdiction and venue in the state or federal courts located in Kentucky, unless applicable law requires otherwise.

29) California Auto-Renewal Disclosure

If you are a California resident, the following disclosures apply under the California Automatic Renewal Law (Business and Professions Code §17600 et seq.):

• Your Trial will automatically convert to a paid Essential subscription ($29/month) at the end of the Trial period unless you cancel before the Trial ends.
• Your subscription will renew automatically at the then-current rate on a recurring monthly basis until you cancel.
• You may cancel at any time through the Stripe-hosted customer portal accessible from your Account. Cancellation takes effect at the end of the current billing period.
• You will receive a confirmation of your subscription (including pricing and renewal terms) at the time of purchase or Trial sign-up.

30) Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, via the Service or email). Continued use after changes become effective means you accept the updated Terms.

31) Miscellaneous

• Entire Agreement: These Terms plus the Privacy Policy and Retention & Deletion Notice are the entire agreement between you and JobHackAI regarding the Service.
• Severability: If any provision is unenforceable, the rest remains in effect.
• Assignment: You may not assign these Terms without our consent; we may assign them as part of a merger, acquisition, or asset sale.
• No Waiver: Failure to enforce a provision is not a waiver.
• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
• Headings: Section headings are for convenience only and do not affect interpretation.

32) Contact

• Support: [email protected]
• Privacy Requests: [email protected]
• Legal Notices / Terms / Disputes: [email protected]